Please read below to learn about shipping times based on your location:
American customers: We use a courier to bring our packages into the United States once or twice a week based on order volume. Packages in the US are shipped via USPS First Class and Priority Mail. Please allow 6 to 10 days for your parcel to arrive, and we ask you to please wait up to 3 weeks before contacting us.
If you have submitted your order a few days ago, it is likely that your package has been shipped and modifications to your order are no longer possible even if you have not yet received a shipping confirmation and a tracking number. You will receive this information once your package is scanned at the US post office.
Canadian customers: Your orders are sent via Canada Post letter or parcel post. Please allow 5 to 10 days for your parcel to arrive, and wait up to 3 weeks before contacting us.
International customers: Estimated delivery dates are listed below the shipping price when you checkout. We have two possible services. International First Class is for packages under 2 kilos and takes approx 10-40 days to arrive depending on your location. International Priority is a bit faster and should arrive at your destination in approx 8-20 days. Both services include tracking for *most* destinations.
If you have been waiting for your package and the above-mentioned waiting times have elapsed, please message us about your delay. We’ll be happy to work with you to figure out a solution. Please note, there is no way for us to guarantee that your parcel will arrive at its destination if you choose to not have it tracked.