If for any reason you are not satisfied with our products, please contact us right away.
Please note that several types of goods are exempt from being returned or exchanged. All purchases of PDF patterns, e-Books or gift cards are final, meaning they are non-refundable and cannot be returned or exchanged.
We can grant refunds for returns, exchanges and cancellations on unshipped and unopened packages in sellable quality if sent within 30 days of purchase. Make sure to contact us prior to shipping back your order to make sure you are eligible for a refund.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days of the item being returned to us.